Samsung HW-H550 Manuel d'utilisateur télécharger pdf (Page 23)

ENG

● TROUBLESHOOTING

Before requesting service, please review the following.

Symptom Check Remedy

The unit will not turn on.

• Is the power cord plugged into

the outlet?

• Connect the power plug to the

outlet.

A function does not work when the

button is pressed.

• Is there static electricity in the

air?

• Disconnect the power plug and

connect it again.

Sound is not produced.

• Is the unit properly connected

to your TV?

• Is the Mute function on?

• Is the volume set to minimum?

• Connect it correctly.

• Press the Mute button to

cancel the Mute function.

• Adjust the volume.

The Picture does not appear on a TV

when the function is selected.

• Is the TV connected properly? • Connect it correctly.

The remote control does not work.

• Are the batteries drained?

• Is the distance between remote

control and main unit too far?

• Replace with new batteries.

• Move closer to the unit.

The sound from the left/right

channels are reversed.

• Are the left/right audio output

cables from the TV connected

properly?

• Check the left/right channel and

connect it/them correctly.

The SoundConnect (TV pairing)

failed.

• Does your TV support

SoundConnect?

• Is your TV firmware the latest

version?

• Does an error occur when

connecting?

• Reset the TV MODE and

connect again.

• SoundConnect is supported by

some Samsung TVs released

after 2012. Check your TV to

see if it supports

SoundConnect.

• Update your TV with the latest

firmware.

• Contact the Samsung call

center.

• Press the button for 5

seconds to reset the product.

troubleshooting

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Samsung HW-H550 Manuel d'utilisateur Page 23

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