Msys 830/835PSF-830/835PMsys 830/835P SF-830/835P Facsimile User’s Guide
ix Radio Frequency Emissions FCC Information to the User This equipment has been tested and found to comply with the limits for a Class A digital dev
OTHER WAYS TO FAX7.1576Enter 8-digit password(Department code), and press Enter. The department code will be used to access the machine’s operation wh
OTHER WAYS TO FAX7.16Managing DepartmentTurning the Department Mode On or OffYou can select to enable or disable the department control mode. When the
OTHER WAYS TO FAX7.177Clearing Department InformationYou can clear all records of department journal and all department codes currently registered in
OTHER WAYS TO FAX7.183Press Enter when “MANAGEMENT” appears on the lower line of the display.4Press or until “M. CODE : xxxxx” is displayed. 5Sel
8ADDITIONAL FEATURESThe following topics are included:• Printing Reports• System Data Settings• Setting Prefix Dial Number• Setting Fax Duplex• Cleari
ADDITIONAL FEATURES8.2Printing ReportsYour product can print reports containing useful information – Schedule Job, System Data, etc. The following rep
ADDITIONAL FEATURES8.38Help ListThis list shows the product’s basic functions and commands to use as a quick reference guide. Your product automatical
ADDITIONAL FEATURES8.4System Data SettingsYour product has various user-selectable system data options. These options are preset at the factory, but y
ADDITIONAL FEATURES8.58System Data OptionsOption DescriptionTRAY PAPERThe printing paper size for fax reception you are loading in the tray – LTR(lett
ADDITIONAL FEATURES8.6RX REDUCTIONWhen receiving a document as long as or longer than the paper installed in your product, the product can reduce the
x The Telephone Company may make changes in its communications facilities, equipment operations, or procedures where such action is reasonably requir
ADDITIONAL FEATURES8.78Setting Prefix Dial NumberYou can set the prefix dial number up to 5 digits. This dial number is to dial first before any autod
ADDITIONAL FEATURES8.8Clearing MemoryYou can selectively clear information stored in your product’s memory.1Press Menu and then or repeatedly unti
9MAINTENANCEThe following topics are included:• Expected Cartridge Life• Replacing the Toner Cartridge• Setting to Notify Toner Low• Adjusting Shading
MAINTENANCE9.2Expected Cartridge LifeThe life of your toner cartridge depends on the amount of toner used in each print job. For instance, when you pr
MAINTENANCE9.393Turn the cartridge locking lever upwards to unlock the toner cartridge, then pull the toner cartridge out.4Gently shake the cartridge
MAINTENANCE9.4When the toner eventually runs out, only blank pages will print when a print job is sent, or when a fax is received. At this stage, the
MAINTENANCE9.594Shake the new toner cartridge horizontally four or five times.Save the box and the cover for shipping.5Slide the new toner cartridge i
MAINTENANCE9.6Setting to Notify Toner Low If you have set this “NOTIFY TONER LOW” menu option to “ON”, when the toner cartridge needs to be replaced,
MAINTENANCE9.792Press Menu and then or repeatedly until “MAINTENANCE” appears on the display, then press Enter. 3Press Enter when “ADJUST SHADING
MAINTENANCE9.8To replace the drum cartridge:1Open the side cover, then the front cover.Make sure that the side cover must be open to open the front co
xi You should also know that: • Your product is not designed to be connected to a digital PBX system.• If you intend to use a computer modem or fax m
MAINTENANCE9.994Unpack the new drum cartridge and slide it in place, making sure not to touch the surface of the drum.5Reinstall the toner cartridge,
MAINTENANCE9.102Use or until “NEW DRUM” appears on the lower line of the display, and press Enter.3 “NEW DRUM UNIT ?” appears on the upper line an
MAINTENANCE9.119Replacing ADF Rubber PadYou can purchase the ADF rubber assembly from Samsung dealer or the place where you bought your product.1Open
MAINTENANCE9.123Insert the tabs at the top of the new ADF rubber assembly into the slots and then push it down until it locks into position.
10TROUBLESHOOTINGThis chapter gives helpful information for what to do if you encounter an error.This chapter includes:• Document Jams• Paper Jams• LC
TROUBLESHOOTING10.2Document JamsIf a document jams while it is feeding through the ADF, “DOCUMENT JAM” appears in the display.Details for clearing the
TROUBLESHOOTING10.310Paper JamsIf paper jams occur, “PAPER JAM” appears in the display. Follow the steps below to clear jam. To avoid tearing paper, p
TROUBLESHOOTING10.4If there is any resistance, and the paper does not move immediately when you pull, stop pulling. Then:3Pull the release lever to op
TROUBLESHOOTING10.510Fuser AreaIf jammed in the fuser area, “PAPER JAM 1” appears in the display.NOTE: The fuser area is hot. Take care when removing
TROUBLESHOOTING10.64Push up the fuser lever, then close the side cover.If the jammed paper is not seen at step 3, take the following steps. 1Remove tw
xii EC Certification Certification to 1999/5/EC Radio Equipment & Telecommunications Terminal Equipment Directive (FAX) This Samsung product has
TROUBLESHOOTING10.7102Hold the cover, and remove it from the product. 3Carefully remove the jammed paper. 4Replace the cover located above the side
TROUBLESHOOTING10.8Paper Exit AreaIf jammed in the paper exit area, “PAPER JAM 2” appears in the display.1Press the release lever to open the side cov
TROUBLESHOOTING10.9104Turn the jam remove lever in the direction of the arrow to move the paper to the exit area, then gently pull the paper out throu
TROUBLESHOOTING10.107Close the front cover first and then the side cover next.Duplex JamIf paper jam occurs in the duplexer, “DUPLEX JAM” appears in t
TROUBLESHOOTING10.1110Paper Jam in the Optional Tray 21Pull the optional tray out of the printer. 2If you see the paper jammed, remove the paper from
TROUBLESHOOTING10.123If you cannot find the jammed paper in the tray, pull the upper tray half way out of the printer and open the side cover, and pul
TROUBLESHOOTING10.1310LCD Error MessagesDisplay Meaning SolutionBYPASS JAMThe product detects non feeding from the bypass tray.Load paper in the bypas
TROUBLESHOOTING10.14NO ANSWERThe remote fax mahine has not answered after all the redial attempts.Try again. Make sure the remote machine is operation
TROUBLESHOOTING10.1510POLL CODE ERR.The remote fax machine you want to poll is not ready to respond to your poll. The remote operator should know in a
TROUBLESHOOTING10.16Solving ProblemsThe following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solut
xiii IMPORTANT WARNING: You must earth this machine.The wires in the mains lead have the following colour code:• Green and Yellow: Earth• Blue:
TROUBLESHOOTING10.1710Frequent copy paper jams.Fan the stack of paper, then turn it over in the cassette. Replace paper in Tray1 with a fresh supply.
TROUBLESHOOTING10.18Fax Problem Solution ChartCondition Suggested solutionsThe product is not working, there is no display and the buttons are not wor
TROUBLESHOOTING10.1910The incoming fax has blank spaces or you received a poor-quality copy.The fax machine sending you the fax may be faulty. A noisy
TROUBLESHOOTING10.20Printing Problem Solution Chart(Available in the Msys 835P/SF-835P only)Condition Probable cause Suggested solutionsYour product d
TROUBLESHOOTING10.2110When printing using the USB connection, an error occurs repeatedly.When the USB mode is set to “FAST” some PC users may experien
TROUBLESHOOTING10.22Irregular faded patches of print.There is a paper quality problem.Use only paper that meets the specifications required by the pro
TROUBLESHOOTING10.2310Scanning Problem Solution Chart(Available in the Msys 835P/SF-835P only)Condition Suggested solutionsThe scanner does not scan.•
TROUBLESHOOTING10.24NOTE
11APPENDIXThis chapter includes:• General Specifications• Facsimile Specifications• Installing Option Tray
APPENDIX11.2General Specifications Item DescriptionPrinting method Laser scanning unitScanning methodSheet-fed CIS(contact image sensor) module Effect
APPENDIX11.311Operating conditionsTemperature: 50 oF to 89 oF (10 oC to 32 oC)Humidity: 20% to 80% RHLCD16 Characters x 2 linesToner cartridge life6,
APPENDIX11.4Facsimile Specifications Item DescriptionCompatibility ITU-T Group 3, ECMApplicable linePublic Switched Telephone Network(PSTN) or behind
APPENDIX11.511Installing Option TrayYou can increase the paper handling capacity of your machine by installing the optional tray.1If necessary, unplug
APPENDIX11.6NOTE
IINDEXNumerics2-up copy 3.16AADF rubber, replace 9.11alarm 2.7ans/fax mode 5.4auto journal, set 8.5BBypass Jam 10.10bypass tray 1.4Ccartridgelife 9.2r
IIJjamdocument 10.2paper 10.3Kkey sound 2.7Llanguage,change 2.2line,connect 1.9list,print 8.2local ID, set 8.5Mmailbox 7.9, 7.10memory TX 7.4memory, c
HomeVisit us at: www.samsungelectronics.com/faxP/N: JC68-00902A Rev. 1.00
1INSTALLATIONThis chapter provides step-by-step instructions on setting up the product.This chapter includes:• Unpacking• Component Location• Control
INSTALLATION1.2Unpacking1Remove the shipping tapes from the front, back, and sides of the product. Remove the cushion. 2Pull open the tray and remove
INSTALLATION1.31This User’s Guide, Quick Install Guide, MFP User’s Guide*2,SmarThru User’s Guide*2Software CD*2Toner Cartridge Drum CartridgeAdress Pa
INSTALLATION1.4Component LocationTake a moment to familiarise yourself with the main components of your product.Front ViewAutomatic Document FeederDoc
i About the User’s Guide Your product comes with three user’s guide: This Laser Facsimile User’s Guide provides information on using this product as
INSTALLATION1.51Side ViewAutomaticDocument FeederDocument Input SupportPaper Output TrayDocument OutputSupportAC Power CordConnectorTelephoneConnectio
INSTALLATION1.6Control Panel Functions 1234567890ABC DEFJKLGHI MNOTUVPQRS WXYZSymbolsSAVEVE46214722482349245025260127022803290430053106320733083409351
INSTALLATION1.71 2 (Error indicators)Turns on when a paper jam occurs. To clear the jam, see page 10.3.Turns on when the toner or drum almost runs o
INSTALLATION1.86SAVEAllows you to save toner by using less toner to print a document.Allows you to save power by reducing power consumption when not p
INSTALLATION1.91Making Connections1Connect the supplied telephone line to the LINE jack and the other end to the wall jack.2If you want to use your pr
INSTALLATION1.103(For Msys 835P/SF-835P Users only) Connect the USB cable which came with your product.If you want to use a parallel printer cable, pu
INSTALLATION1.111Installing Drum and Toner Cartridges1Pull the release lever to open the side cover.2Open the front cover.CAUTION: Ensure that the sid
INSTALLATION1.123If the cartridge locking lever is on the lower position, turn the lever upward until it locks into place.4Remove the drum cartridge f
INSTALLATION1.1316Slide the toner cartridge into the product aligning the cartridge to the left of the slot until it locks into place completely.7Turn
INSTALLATION1.14NOTE: When the drum or toner cartridge needs to be replaced, the display indicates the corresponding message with the error indicator.
ii C ONTENTS Chapter 1: I NSTALLATION Unpacking ... 1.2Component Location ...
INSTALLATION1.151Loading PaperThe tray (Tray 1) can hold a maximum of 550 sheets of 20lb plain paper. You can use A4-, letter-, folio- and legal-size
INSTALLATION1.163Adjust the rear paper guide to the desired paper length. It is preset to Letter or A4 size depending on country. To load another size
INSTALLATION1.1715Fan the paper and insert it into the tray.6Ensure that the paper corners are under the corner snubbers.Do not fill above the max fil
INSTALLATION1.187While squeezing the side guide as shown, move it toward the stack of paper until it lightly touches the side of the stack. Do not too
INSTALLATION1.191Using Paper SupportsThe following supports are built in the product. Pull them out to support the paper. You can fold them in to save
INSTALLATION1.20NOTE
2GETTING STARTEDThe following topics are included:• Changing the Display Language• Setting System ID• Setting Date and Time• Setting the Paper Size• S
GETTING STARTED2.2Changing the Display Language1Press Menu and then or repeatedly until “SYSTEM SETUP” appears on the display, then press Enter. 2
GETTING STARTED2.322Press Enter when the number on the LCD display is correct. The LCD display asks you to enter the ID.3Enter your name or company na
GETTING STARTED2.4Each time you press 6, the LCD display shows a different letter, first M, then N and O, and finally 6.You can enter special characte
iii Chapter 3: C OPYING Selecting Print Media ... 3.2Paper Guidelines ...
GETTING STARTED2.52Inserting a PauseWith some telephone systems, you must dial an access code (9 for example) and listen for a second dial tone. In su
GETTING STARTED2.64Press Enter when the time and date on the LCD display is correct. If you enter an invalid number, the product beeps and does not pr
GETTING STARTED2.72Setting SoundsYou can control the following sounds:• Ringer Volume - You can adjust the ringer volume.• Alarm Sound - You can turn
GETTING STARTED2.8Speaker Volume1Press On Hook Dial. You’ll hear dial tone.2Press or repeatedly until you find the desired loudness. You can selec
GETTING STARTED2.92Paper SaveIf you press the SAVE Paper button before pressing Copy/Start, the product prints 2 pages on a single sheet of paper to s
GETTING STARTED2.10Toll SaveThe Toll Save mode allows you to save the toll for the telephone call by transmitting the document stored in memory during
3COPYINGThis chapter introduces you to the basics of selecting print media and loading print media into your product.This chapter includes:• Selecting
COPYING3.2Selecting Print MediaAlways use print media that meets the guidelines for use with this product. Using a print media that is not recommended
COPYING3.33Paper GuidelinesWhen selecting or loading paper, envelopes, or other special media, keep these guidelines in mind:• Attempting to print on
COPYING3.4• Store unused media at temperatures between 59oF and 86oF (15oC to 30oC). The relative humidity should be between 10% and 70%.• Do not loa
iv Chapter 6: A UTOMATIC D IALLING One-Touch Dialling ... 6.2Storing a Number for One-Touch Dialling
COPYING3.53You can load letterhead paper with the design side facing up. The top edge of the sheet with the logo should be placed at the right side.Fo
COPYING3.6Using the Bypass TrayThe Bypass tray is located at the right side of your product. It can be closed when you are not using it, making the pr
COPYING3.73To load print media in the Bypass tray:1Lower the Bypass tray, located on the right side of the product. Unfold the paper support extension
COPYING3.84Adjust the paper guide to the width of the stack of print material.Make sure that you have not loaded too much print media. The stack shoul
COPYING3.93Setting the Paper Size for CopyingAfter loading paper in the Tray1 and 2 or the bypass tray, you have to set the correct paper size using t
COPYING3.10Selecting Paper TrayYou can select the paper tray you want. To select the paper tray, take the following steps:1Feed the documnent face dow
COPYING3.113Copying a Document Using the ADF(Automatic Document Feeder), you can load up to 30 documents in one job. Ensure documents are in good cond
COPYING3.12Setting Copy OptionsAfter you access the copy mode, you can set the following options for the current copy job. ImageImage setting is used
COPYING3.133Copy PageYou can select the number of copies you want from 1 to 999. To change the number of copies:1Check if the triangle symbol on the m
COPYING3.14Collation CopyWhen the collation copy feature is on your product sorts the copy job. For example, 2 copies of a 3 page job will print one c
v Chapter 8: A DDITIONAL F EATURES Printing Reports ... 8.2Printing List ...
COPYING3.153Duplex CopyDuplex copy allows you to print on both sides of the paper. Duplex copy is available only when you load documents in the ADF. B
COPYING3.16Paper Save Copying (2-up Copy)If you press SAVE Paper before copying starts, the product prints 2 pages on one sheet. For details on using
4SENDING A FAXThe following topics are included:• Preparing Documents for Faxing• How to Send a Fax• Adjusting Document Settings• Sending a Fax Automa
SENDING A FAX4.2Preparing Documents for FaxingUse the following guidelines to prepare your documents for faxing:• Do not attempt to feed the following
SENDING A FAX4.342Slide the document face down into the ADF. You can insert up to 50 sheets at a time.3You can adjust the following document settings
SENDING A FAX4.4Adjusting Document SettingsWhen setting typical text based documents, the default document settings produce good results.However, if y
SENDING A FAX4.54Contrast1Press Contrast to compensate for the brightness or darkness of your faxed document. 2By pressing Contrast repeatedly or usin
SENDING A FAX4.64Press Enter or Copy/Start.5If the SEND FROM MEMORY feature is set to ON (default setting), the document is scanned into memory and th
SENDING A FAX4.74Confirming Transmission When the last page of your document has been sent successfully, the product beeps and returns to Standby mode
SENDING A FAX4.83Load the document(s) face down into the ADF until “DOCUMENT READY” appears in the display.4You can adjust the resolution and the cont
vi Important Precautions and Safety Information When using this product, these basic safety precautions should always be followed to reduce risk of f
5RECEIVING A FAXThe following topics are included:• About Receive Mode• Receiving Automatically in FAX Mode• Receiving Automatically in ANS/FAX Mode•
RECEIVING A FAX5.2About Receive ModeYour product has three reception modes:• In FAX mode, the product answers an incoming call and immediately goes in
RECEIVING A FAX5.35Receiving Automatically in FAX Mode Your product is preset to FAX mode at the factory. If you have changed the fax mode, take the f
RECEIVING A FAX5.4Receiving Automatically in ANS/FAX Mode For this mode, you must attach an answering machine to the EXT jack on the back of your prod
RECEIVING A FAX5.55Receiving Manually in TEL Mode 1Press Menu and then or repeatedly until “SYSTEM SETUP” appears on the display, then press Enter
RECEIVING A FAX5.6Receiving Fax in MemorySince your product is a multitasking device, it can receive faxes while you are making copies or printing. If
6AUTOMATIC DIALLINGThe following topics are included:• One-Touch Dialling• Speed Dialling• Group Dialling• Searching for a Number in the Memory
AUTOMATIC DIALLING6.2One-Touch DiallingThe 25 one-touch buttons on the control panel lets you store frequently used fax numbers and automatically dial
AUTOMATIC DIALLING6.364Press Enter when the name appears correctly or simply without entering a name.5To store more telephone numbers, press the desir
AUTOMATIC DIALLING6.4Using the One-Touch SheetA one-touch sheet is included with your product. Once you store numbers in one-touch dial buttons, make
vii 14. Unplug the product from the telephone jack, PC and AC wall outlet, and refer servicing to qualified service personnel under the following con
AUTOMATIC DIALLING6.56Speed DiallingYou can store up to 200 numbers in Speed Dial locations (1-200). Storing a Number for Speed Dialling1Press and ho
AUTOMATIC DIALLING6.65Press Enter when the name appears correctly or simply without entering a name. 6To store more telephone numbers, repeat steps 2
AUTOMATIC DIALLING6.76Group Dialling If you frequently send the same document to several destinations, you can create a group of these destinations an
AUTOMATIC DIALLING6.89 If you want to assign another group, repeat from step 3.OrTo return to Standby mode, press Stop/Clear.NOTE: You cannot include
AUTOMATIC DIALLING6.96Sending a Fax Using Group Dialling (Multi-Address Transmission)You can use Group Dialling for Memory transmission, or Delayed tr
AUTOMATIC DIALLING6.10Searching for a Number in the MemoryThere are two ways to search for a number in the memory. You can either scan from A to Z seq
7OTHER WAYS TO FAXThe following topics are included:• Redial• Delayed Transmission• Memory Transmission• Priority Transmission• Polling• Confidential
OTHER WAYS TO FAX7.2RedialTo redial the number last called:1Press Redial/Pause briefly. If a document is loaded in the ADF, the product automatically
OTHER WAYS TO FAX7.374Enter the number of the remote machine using the number keypad.To enter the number, you can also press a one-touch button, or pr
OTHER WAYS TO FAX7.4Memory TransmissionDocuments are automatically stored in memory and sent to a remote station. Use this feature to send your docume
viii ATTENZIONE -RADIAZIONE LASER INVISIBILE IN CASO DI APERTURA. EVITARE L’ESPOSIZIONE AL FASCIO.PRECAUCION -RADIACION LASER IVISIBLE CUANDO SE ABRE
OTHER WAYS TO FAX7.57Priority TransmissionWhen the Priority Transmission is enabled, a high priority document can be transmitted ahead of reserved ope
OTHER WAYS TO FAX7.6PollingWhat is Polling?Polling is used when one fax machine requests another to send a document. This is useful when the person wi
OTHER WAYS TO FAX7.776The display asks you to store the document in the product’s bulletin memory. 7Press or to select “ON” or “OFF”. Then press E
OTHER WAYS TO FAX7.84Press Enter to confirm the number. The display asks you to enter another fax number to receive the document.NOTE: A single broadc
OTHER WAYS TO FAX7.97Confidential Transmission A document can be transmitted confidentially by using a mailbox that is established in memory of the pr
OTHER WAYS TO FAX7.10NOTES:• Confidential transmission feature is a non-standard feature, dependent on the remote machine’s capability.• Your product
OTHER WAYS TO FAX7.1174Press Enter when the number appears correctly in the display. The LCD prompts you to enter a 4-digit password. 5Enter a 4-digit
OTHER WAYS TO FAX7.12Adding Documents To a Scheduled OperationYou can add documents to the delayed transmission previously reserved in your product’s
OTHER WAYS TO FAX7.1374Select “1.YES” to confirm your selection. The selected job is cancelled.OrSelect “2.NO” to cancel your selection, and returns t
OTHER WAYS TO FAX7.14Department Control ModeFor usage management, your product is equipped with Department Control Mode. This is a security function,
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