Samsung UN50HU6950FXZA Manuel d'utilisateur télécharger pdf (Page 10)

Common issues

Can’t Connect to Network or

Apps (For Internet supported

models only)

•

Make sure the TV has a network

connection (MENU > Network >

Network Status).

• Contact your Internet service provider.

No Picture/Sound or Distorted

Picture/Sound from an External

Device

•

Make sure your connection to the

device is correct.

• Perform a TV Self Diagnosis to identify

the problem (MENU > Support > Self

Diagnosis > Sound or Picture Test).

• Change the picture size. (Use the

“P.Size” button on your remote.)

Poor Picture Quality

•

Select High Deﬁnition (HD) channels

or programs.

Your Settings are Lost after 5

Minutes

•

Change to Home Mode (MENU >

Support > Use Mode > Home Use).

“Weak or No Signal” Displayed in

TV Mode/Cannot Find Channel

•

Press the SOURCE button on your

remote.

• If the TV is not connected to a cable

or satellite box, run Auto Program

to search for channels (MENU >

Broadcasting > Auto Program).

Can’t See All Apps or Apps Not

Working

•

Reset Smart Hub (MENU > Smart

Hub > Smart Hub Reset).

The stand is wobbly or crooked

•

Make sure the indicator arrows on the

stand and stand holder are properly

aligned.

The TV won’t turn on

•

Make sure all cables are fully inserted

and that the remote has batteries

installed.

My remote, gestures, and/or

voice does not work

•

The TV ships with protective stickers

covering some of the sensors. Make

sure all of the stickrs have been

removed.

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Samsung UN50HU6950FXZA Manuel d'utilisateur Page 10

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