Samsung DV317AES Manuel d'utilisateur télécharger pdf

Samsung Electronics America

March 2010 Volume 4, Issue 3 Home Appliances Newsletter

Samsung Tech Talk

Inside this issue:

Technical Trouble

shooting? User

Your Senses!

News from the

Zones

Samsung RF 4287

Frig Win ICES Inno-

vations Award

Hot Tech Tips 4

Washer Spin Is-

sues

Installing the

Steam Dryer Y

Connector Kit

2010 Home Appli-

ance Training

Samsung’s March

Mayhem

Your source for service information

When troubleshooting almost any product,

be it an appliance or TV, take a bit of time to

listen, look, smell, and touch the product

before picking up a piece of test equipment

to make measurements. By doing this, you

can often narrow down the range of possible

causes. For example, if you’re investigating

a plasma television failure, you can often

find the area of initial failure by using at

least one of your senses.

You can also use the customer’s senses to

help you find the area of initial failure by

asking the customer questions about what

he or she experienced at the time of the

failure. Questions like “Did you hear any

sounds or noise coming from the set?” or

“Did you smell anything burning?” substitute

the customer’s senses for yours and act as

a trouble -shooting tool of the senses you

can use, even though you weren’t there at

the time of failure.

Asking the customer some simple questions

might indicate that they “heard” a noise and

“smelled” something burning. You then

use the gift of eyesight to narrow down

the search and, as in the Plasma TV ex-

ample below, find the burned out IC.

To summarize:

Listen for any noise that is out of the ordi-

nary.

Look for any abnormalities.

Smell around for something that might

have burned or overheated.

Touch the unit to feel if something is get-

ting abnormally hot.

Ask the customer what he or she heard,

smelled, saw, or felt.

Technical Troubleshooting? Use your

Senses!

Paul Pieri

Trainer—RTSC

1 2 3 4 5 6 ... 15 16

Résumé du contenu

Page 1 - Samsung Tech Talk

Samsung Electronics America March 2010 Volume 4, Issue 3 Home Appliances Newsletter Samsung Tech Talk Inside this issue: Technical Trouble shooting?

Page 2 - News From The Zones

Washer Spin Issues Steve Polzin and Jim Swift HA Tech Support Specialist and HA Product Manager Page 10 Volume 4, Issue 3 Home Appliances Newslette

Page 3 - News From the Zones

Washer Spin Issues Continued Page 11 Volume 4, Issue 3 Home Appliances Newsletter Samsung Tech Talk  Experiment with less detergent. PH le

Page 4 - Hot Tech Tips

Installing the Steam Dryer Y Connector Kit Louis Picchione Assistant Manager—HA Page 12 Volume 4, Issue 3 Home Appliances Newsletter Samsung

Page 5

Installing the Steam Dryer Y Connector Kit Continued Page 13 Volume 4, Issue 3 Home Appliances Newsletter Samsung Tech Talk INSTALLATION PRO

Page 6

Installing the Steam Dryer Y Connector Kit Continued Page 14 Volume 4, Issue 3 Home Appliances Newsletter Samsung Tech Talk INSTALLATION PRO

Page 7

Page 15 Volume 4, Issue 3 Home Appliances Newsletter Samsung Tech Talk Samsung has introduced a new concept in training and service: A mobil

Page 8

Samsung Electronics America Page 16 SAMSUNG’S March Mayhem

Page 9

News From The Zones RSE Agents All Zones Page 2 Volume 4, Issue 3 Home Appliances Newsletter Samsung Tech Talk Zone 1 (ME, NY, NH, MA, RI, CT

Page 10 - Washer Spin Issues

News From the Zones Continued Page 3 Volume 4, Issue 3 Home Appliances Newsletter Samsung Tech Talk Zone 6 (MN, WI,IA,IL,MO,AR, OK) Policy G

Page 11

Hot Tech Tips Tony Ippolito Manager HA Technical Support Page 4 Volume 4, Issue 3 Home Appliances Newsletter Samsung Tech Talk Models: DMR57

Page 12 - Louis Picchione

Hot Tech Tips Continued Page 5 Volume 4, Issue 3 Home Appliances Newsletter Samsung Tech Talk Models: WF328AAW/XAA, WF218ANB/XAA, WF218ANW/XA

Page 13 - Page 13

Hot Tech Tips Continued Page 6 Volume 4, Issue 3 Home Appliances Newsletter Samsung Tech Talk Models: RF267AABP/XAA, RF267AARS/XAA, RF267AASH

Page 14

Hot Tech Tips Continued Page 7 Volume 4, Issue 3 Home Appliances Newsletter Samsung Tech Talk Models: DV338AEB/XAA, DV338AGB/XAA, DV338AGW/XA

Page 15 - Training

Hot Tech Tips Continued Page 8 Volume 4, Issue 3 Home Appliances Newsletter Samsung Tech Talk Models: RS267LBBP, RS2530BSH, RS2530BWP RS2630B

Page 16 - SAMSUNG’S March Mayhem

Hot Tech Tips Continued Page 9 Volume 4, Issue 3 Home Appliances Newsletter Samsung Tech Talk Models: SMH7174BC/XAA, SMH7174CC/XAA, SMH7175C

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Samsung DV317AES Manuel d'utilisateur

Naviguer en ligne ou télécharger Manuel d'utilisateur pour Sèche-linge électrique Samsung DV317AES. Samsung Tech Talk - P.C. Richard & Son Manuel d'utilisatio

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