www.samsung.comUser ManualEnglish. 12/2016. Rev.1.1SM-G9287CSM-G928FSM-G928ISM-G928CSM-G928G
Basics10Battery charging tips and precautions•When the battery power is low, the battery icon appears empty.•If the battery is completely discharged
Applications100S PlannerIntroductionManage your schedule by entering upcoming events or tasks in your planner.Creating events1 Tap S Planner on the Ap
Applications101Creating tasks1 Tap S Planner on the Apps screen.2 Tap → Tasks.3 Enter task details and tap TODAY or TOMORROW to set a due date.To ad
Applications102Using S HealthYou can view the key information from S Health menus and trackers to monitor your wellness and fitness.Tap S Health on th
Applications103Additional information•S Health is intended for fitness and wellness purposes only and is not intended for use in the diagnosis of dis
Applications104S VoiceIntroductionPerform various tasks simply by speaking.Setting a wake-up commandYou can launch S Voice using your own wake-up comm
Applications1052 Say a voice command.If the device recognises the command, the device will perform the corresponding action. To repeat a voice command
Applications106SideSyncIntroductionSideSync allows you to easily share your screen and data between Samsung Android smartphones, tablets, and any comp
Applications107Connecting to computers or tabletsConnecting to a computer1 Connect your smartphone to your computer using a USB cable.Alternatively, c
Applications1084 On the tablet, accept the connection request.The dashboard will appear on your tablet.Connecting devices automaticallyIf two devices
Applications109Using the dashboardLaunch frequently used apps or view notifications from your smartphone.When you tap a notification, the related app
Basics11Fast chargingThe device has a built-in fast charging feature. You can use this feature to charge the battery more quickly while the device or
Applications110Sharing your smartphone’s hotspotYou can share your smartphone’s mobile data connection with computers or tablets if an Internet connec
Applications111Close the virtual screen.Minimise the virtual screen.Maximise the virtual screen.Tap to use the following options:•Always on top: Se
Applications112Switching between screensTo use your smartphone’s actual screen, press the Power key or the Home key on your smartphone. The virtual sc
Applications113Copying files to your smartphoneSelect files on the computer and drag them to the dashboard or the virtual smartphone screen. The files
Applications1142 Move the mouse pointer to the left or right edge of the computer’s screen to go to your smartphone’s screen.The mouse pointer will ap
Applications115MusicListen to music sorted by category and customise playback settings.Tap Music on the Apps screen.Select a category from the top of
Applications116VideoWatch videos stored in the device and customise playback settings.Tap Video on the Apps screen.Select a video to play.Change scree
Applications117Voice RecorderIntroductionUse different recording modes for various situations, such as in an interview. The device can convert your vo
Applications118Changing the recording modeOn the Apps screen, tap Tools → Voice Recorder.Select a mode from the top of the voice recorder screen.•STA
Applications1193 To mute certain sound sources, tap for the corresponding direction that sound is to be muted.The icon will change to and the sound
Basics12Wireless chargingThe device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately).Fast
Applications120Samsung GearSamsung Gear is an app that allows you to manage your Gear wearable device. When you connect your device to the Gear, you c
Applications121ClockIntroductionSet alarms, check the current time in many cities around the world, time an event, or set a specific duration.AlarmOn
Applications122Deleting clocksTap on a clock.Stopwatch1 On the Apps screen, tap Clock → Stopwatch.2 Tap START to time an event.To record lap times w
Applications123Google appsGoogle provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refe
Applications124PhotosSearch for, manage, and edit all your photos and videos from various sources in one place.HangoutsChat with your friends individu
125SettingsIntroductionCustomise settings for functions and apps. You can make your device more personalised by configuring various setting options.On
Settings1263 Tap CONNECT.•Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without re
Settings1273 Tap Share → Wi-Fi Direct and select a device to transfer the image to.4 Accept the Wi-Fi Direct connection request on the other device.If
Settings128Pairing with other Bluetooth devices1 On the Settings screen, tap Bluetooth, and then tap the switch to activate it.The detected devices ar
Settings129Unpairing Bluetooth devices1 Tap Bluetooth on the Settings screen.The device displays the paired devices in the list.2 Tap next to the dev
Basics132 After fully charging, disconnect the device from the wireless charger.•When there are foreign materials between the device and the wireless
Settings130Using the mobile hotspotUse your device as a mobile hotspot to share your device’s mobile data connection with other devices.1 On the Setti
Settings131Limiting data usage1 On the Settings screen, tap Data usage and tap the Set mobile data limit switch to activate it.2 Drag the limit adjust
Settings132Mobile networksConfigure your mobile network settings.On the Settings screen, tap Mobile networks.•Data roaming: Set the device to use dat
Settings1332 Place the NFC antenna area on the back of your device near an NFC tag.The information from the tag appears.Ensure that the device’s scree
Settings134Sending dataAllow data exchange when your device’s NFC antenna touches the other device’s NFC antenna.1 On the Settings screen, tap NFC and
Settings135More connection settingsOptionsCustomise settings to control other features.On the Settings screen, tap More connection settings.•Nearby d
Settings1364 Select the printer plug-in and tap the switch to activate it.The device searches for printers that are connected to the same Wi-Fi networ
Settings137Download boosterSet the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi s
Settings138Sounds and vibrationChange settings for various sounds on the device.On the Settings screen, tap Sounds and vibration.•Sound mode: Set the
Settings139Do not disturbSet the device to mute incoming calls and notification sounds, except for allowed exceptions.On the Settings screen, tap Do n
Basics14SIM or USIM cardInstalling the SIM or USIM cardInsert the SIM or USIM card provided by the mobile telephone service provider.•Only nano-SIM c
Settings140Edge screenChange the settings for the Edge screen. Refer to Edge screen for more information.On the Settings screen, tap Edge screen.•Edg
Settings141•Palm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can vi
Settings142Lock screen and securityOptionsChange the settings for securing the device and the SIM or USIM card.On the Settings screen, tap Lock screen
Settings143Fingerprint recognitionIn order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in
Settings144•If you bend your finger or use a fingertip, the device may not recognise your fingerprints. Make sure to cover the entire Home key with y
Settings145Verifying the Samsung account passwordUse fingerprints to verify your Samsung account password. You can use a fingerprint instead of enteri
Settings146Using fingerprints with Samsung PayYou can use fingerprints with Samsung Pay to make payments quickly and securely. Refer to the Samsung Pa
Settings147Private modeHide personal content in your device to prevent others from accessing it.Activating private mode1 On the Settings screen, tap P
Settings148Unhiding content1 In the private folder, tap and hold an item, and then tick items to unhide.2 Tap MORE → Remove from Private.3 Select a fo
Settings149To send help messages with audio recordings or photos, tap the Attach audio recording or Attach pictures switch to activate it.The Attach p
Basics15► Dual SIM models:13421 Insert the ejection pin into the hole on the SIM card tray to loosen the tray.Ensure that the ejection pin is perpendi
Settings150Managing shortcutsTo add a shortcut to an app to the Home screen, swipe to the left, tap , and then select an app.To add a shortcut to a c
Settings151Registering Samsung accountsYou need a Samsung account when using some Samsung apps. You can back up or restore data saved in the device to
Settings152•Auto restart: Set the device to automatically optimise and restart itself at preset times for optimal performance.•Reset settings: Retur
Settings153•Ultra power saving mode: Extend standby time and reduce battery consumption by displaying a simpler layout and allowing limited access to
Settings154User manualView help information to learn how to use the device and apps or configure important settings.On the Settings screen, tap User m
155AppendixAccessibilityAbout AccessibilityImprove accessibility with features that make the device easier to use for users who have impaired vision,
Appendix156Voice Assistant (Voice feedback)Activating or deactivating Voice AssistantWhen you activate Voice Assistant, the device reads aloud the tex
Appendix157•Swiping to the left then right in one motion: Scroll up the screen.•Swiping to the right then left in one motion: Scroll down the screen
Appendix158Using the contextual menuWhile you are using Voice Assistant, swipe to the left or right with three fingers. The contextual menu will appea
Appendix159•Read out phonetic alphabet: Set the device to say a word that starts with the letter you tap and hold on the keyboard.•Read out usage hi
Basics163 ► Single SIM models: Place the SIM or USIM card on the SIM card tray with the gold-coloured contacts facing downwards.► Dual SIM models: Pla
Appendix160Reading passwords aloudSet the device to read the password aloud when you enter the password while Voice Assistant is activated.On the Apps
Appendix161VisionAdding voice recordings to voice labelsYou can use voice labels to distinguish objects of similar shape by attaching labels to them.
Appendix162Using the high contrast keyboardIncrease the size of the Samsung keyboard and change the key colours to increase the contrast between the t
Appendix163Converting the screen to greyscale modeDisplay colours on the screen as grey tones.On the Apps screen, tap Settings → Accessibility → Visio
Appendix164Doorbell detector1 On the Apps screen, tap Settings → Accessibility → Hearing → Sound detectors, and then tap the Doorbell detector switch
Appendix165Adjusting the sound balanceSet the device to adjust the sound balance when using a headset.1 Connect a headset to the device and wear it.2
Appendix166Assistant menuDisplaying the assistive shortcut iconSet the device to display the assistive shortcut icon for accessing apps, features, and
Appendix167Using the cursorOn the assistive menu, tap Cursor. You can control the screen using small finger movements on the touch area. Drag your fin
Appendix168Tap and hold delaySet the recognition time for tapping and holding the screen.On the Apps screen, tap Settings → Accessibility → Dexterity
Appendix169Direction lockCreate a directional combination to unlock the screen.1 On the Apps screen, tap Settings → Accessibility → Direction lock and
Basics17Removing the SIM or USIM card1 Insert the ejection pin into the hole on the SIM card tray to loosen the tray.2 Pull out the SIM card tray gent
Appendix170Using single tap modeWhen an alarm sounds or a call comes in, tap the button to stop the alarm or answer the call instead of dragging the b
Appendix171TroubleshootingBefore contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your de
Appendix172The touchscreen responds slowly or improperly•If you attach a screen protector or optional accessories to the touchscreen, the touchscreen
Appendix173Calls are not connected•Ensure that you have accessed the right cellular network.•Ensure that you have not set call barring for the phone
Appendix174The battery does not charge properly (For Samsung-approved chargers)•Ensure that the charger is connected properly.•Visit a Samsung Servi
Appendix175Photo quality is poorer than the preview•The quality of your photos may vary, depending on the surroundings and the photography techniques
Appendix176A connection is not established when you connect the device to a computer•Ensure that the USB cable you are using is compatible with your
Appendix177Removing the battery•To remove the battery, you must visit an authorised service centre with the provided instructions.•For your safety,
CopyrightCopyright © 2016 Samsung ElectronicsThis manual is protected under international copyright laws.No part of this manual may be reproduced, dis
Basics18► Dual SIM models:4 Insert the SIM card tray back into the SIM card tray slot.Using dual SIM or USIM cards (dual SIM models)If you insert two
Basics19Turning the device on and offPress and hold the Power key for a few seconds to turn on the device.When you turn on your device for the first t
2Table of ContentsBasics4 Read me first5 Package contents6 Device layout8 Battery14 SIM or USIM card19 Turning the device on and off20 Touchscree
Basics20Touchscreen•Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscre
Basics21Tapping and holdingTap and hold an item or the screen for more than 2 seconds to access available options.DraggingTo move an item, tap and hol
Basics22SwipingSwipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a w
Basics23Home screenHome screenThe Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps
Basics24Home screen optionsOn the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise t
Basics25Flipboard BriefingView the latest articles in various categories. You can get up to date on news that interests you using this feature.On the
Basics26Creating folders1 On the Home screen, tap and hold an app, and then drag it over another app.2 Drop the app when a folder frame appears around
Basics27Managing panelsOn the Home screen, tap and hold an empty area to add, move, or remove a panel.To add a panel, swipe to the left, and then tap
Basics283 Drop the app when a folder frame appears around the apps.A new folder containing the selected apps will be created.The Apps screen may appea
Basics29Indicator iconsIndicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.The stat
Table of Contents3132 Mobile networks132 NFC and payment135 More connection settings137 Applications138 Sounds and vibration138 Notifications139
Basics30Lock screenPressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not u
Basics31PasswordA password consists of letters, numbers, and symbols. Enter at least four characters, including at least one letter, and then enter th
Basics32Using the Edge panelsDrag the Edge panel handle towards the centre of the screen. Then, swipe to the left or right to switch between the Edge
Basics33Editing Edge panelsSelect panels to display on the Edge screen or edit them.1 Drag the Edge panel handle towards the centre of the panel.2 Tap
Basics34Editing the Apps edge panelTo add an app, tap on the panel and tap an app from the apps list. To create a folder on the panel, tap and hold
Basics35People edgeAdd favourite contacts to the People edge panel to quickly contact them and view notifications received from them.1 Drag the Edge p
Basics36Viewing missed notifications from My peopleWhen there is a missed notification from a My people contact, a tab with the contact’s assigned col
Basics37Edge lightingThe Edge screen lights up when you receive a call or notification while the device’s screen is facing downwards.On the Apps scree
Basics38Edge feedsReal-time news, missed calls, message alerts, and other information you set can be displayed on the Edge screen when the screen is t
Basics392 Swipe to the left or right on the Edge screen to view the Edge feeds.The Edge screen turns off if the device is not used for a specified per
4BasicsRead me firstPlease read this manual before using the device to ensure safe and proper use.•Descriptions are based on the device’s default set
Basics40Notification panelUsing the notification panelWhen you receive new notifications, such as messages or missed calls, indicator icons appear on
Basics41► Dual SIM models:View more quick setting buttons.Tap a notification and perform various actions.Clear all notifications.Adjust the brightness
Basics42S FinderSearch for a wide variety of content with a keyword.Searching for content on the deviceOpen the notification panel and tap → S Finde
Basics43Changing the input languageTap → Add input languages, and then select the languages to use. When you select two or more languages, you can s
Basics44Copying and pasting1 Tap and hold over text.2 Drag or to select the desired text, or tap Select all to select all text.3 Tap Copy or Cut.T
Basics45Screen captureCapture a screenshot while using the device.Press and hold the Home key and the Power key simultaneously. You can view captured
Basics46Multi windowIntroductionMulti window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the sa
Basics47Split screen view1 Tap to open the list of recently used apps.2 Swipe upwards or downwards and tap on a recent app window.The selected app
Basics48Using additional optionsWhen using apps in the split screen view, select an app window and tap the circle between the app windows to access th
Basics49• : Minimise the window.• : Maximise the window.• : Close the app.Adjusting the window sizeDrag the circle between the app windows up or do
Basics5•Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your dev
Basics50Moving pop-up windowsTo move a pop-up window, tap and hold the circle on a window and drag it to a new location.Transferring data from your pr
Basics513 Launch Smart Switch on both devices.4 On your new device, select the previous device type from the list and tap START.5 Follow the on-screen
Basics52Device and data managementUsing the device as a removable disk for data transferMove audio, video, image, or other types of files from the dev
Basics53Updating with Smart SwitchConnect the device to a computer and update the device to the latest software.1 On the computer, visit www.samsung.c
Basics54Using a Google accountOn the Apps screen, tap Settings → Backup and reset → Back up my data for the Google account, and then tap the switch to
Basics55Quick connectIntroductionQuickly search for and connect with nearby devices, such as Bluetooth headsets or TVs, using the Quick connect featur
Basics56Sharing contentShare content with the connected devices.1 Open the notification panel and tap Quick connect.2 Tap Scan for nearby devices.3 Se
Basics574 Select a feature and follow the on-screen instructions to use the feature.Available features may vary depending on the TV.•Smart View: View
Basics58Sharing files with contactsShare files with your contacts using the simple sharing feature. The following actions are an example of sharing im
Basics59Emergency modeEmergency mode changes the screen to grey tones to reduce battery consumption. Some apps and functions will be restricted. In em
Basics6Device layoutMicrophoneLoud speakerBack keyMultipurpose jackFront cameraSpeakerEdge screenPower keyTouchscreenEdge screenRecents keyHeadset jac
60ApplicationsInstalling or uninstalling appsGalaxy AppsPurchase and download apps. You can download apps that are specialised for Samsung Galaxy devi
Applications61Managing appsUninstalling or disabling appsOn the Apps screen, tap EDIT. The icon appears on the apps that you can disable or uninstal
Applications623 ► Single SIM models: Tap to make a voice call, or tap to make a video call.Add the number to the contacts list.Preview the phone n
Applications63Using speed dialSet speed dial numbers to quickly make calls.To set a number to speed dial, tap MORE → Speed dial, select a speed dial n
Applications64Receiving callsAnswering a callWhen a call comes in, drag outside the large circle.Rejecting a callWhen a call comes in, drag outsid
Applications65Options during callsDuring a voice callThe following actions are available:•HOLD: Hold a call. Tap RESUME CALL to retrieve the held cal
Applications66ContactsIntroductionCreate new contacts or manage contacts on the device.Adding contactsCreating contacts manually1 Tap Contacts on the
Applications67Searching for contactsOn the Apps screen, tap Contacts.Use one of the following search methods:•Scroll up or down the contacts list.•D
Applications68Sharing contactsYou can share contacts with others by using various sharing options.1 Tap Contacts on the Apps screen.2 Tap MORE → Share
Applications693 Add recipients and enter a message.► Single SIM models:Access additional options.Enter a message.Select contacts from the contacts lis
Basics7•Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery.•Using a Samsung-a
Applications70Viewing messagesMessages are grouped into message threads by contact.You may incur additional charges for receiving messages when you ar
Applications71Setting the message notificationYou can change notification sound, display options, and more.1 Tap Messages on the Apps screen.2 Tap MOR
Applications72To view the toolbars, drag your finger downwards slightly on the screen.Open the homepage.Move to the previously visited page.Open the b
Applications73Sending emails1 Tap to compose an email.2 Add recipients and enter an email text.3 Tap SEND to send the mail.Reading emailsWhen Email
Applications74Taking photos or recording videos1 Tap the image on the preview screen where the camera should focus.2 Tap to take a photo or tap to
Applications75On the preview screen, swipe to the right to access the list of shooting modes. Or, swipe to the left to view photos and videos you have
Applications76HDR (High Dynamic Range)Take photos with rich colours and reproduce details even in bright and dark areas.To activate or deactivate HDR
Applications774 Tap to take a photo or tap to record a video.Tracking a subject may fail in the following conditions:•The subject is too big or t
Applications78Auto modeAuto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo.On the preview screen, tap
Applications79Saving the current setting as a custom settingOn the preview screen, tap Custom → Save current settings, select a name, and then tap SAV
Basics8BatteryCharging the batteryCharge the battery before using it for the first time or when it has been unused for extended periods.Use only Samsu
Applications802 Drag the AF/AE frame to the exposure area.The exposure area will be separated from the focus area.Selective focusUse the out-of-focus
Applications816 Tap SAVE.•It is recommended that you position subjects within 50 cm of the device. Position the subject that you want to focus on clo
Applications82Video collageRecord videos to create a unique video collage. You can edit the videos and share them with others.1 On the preview screen,
Applications834 Edit the video using the available options.•Audio: Adjust the recorded sound or insert background music.•Slow parts: Select sections
Applications844 To set your broadcast as public or private, tap Settings → Privacy.5 Tap Invite and select contacts.When the broadcast starts, the vid
Applications85Slow motionRecord a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion.1 On the pr
Applications865 Drag to select the area of the video to be played in slow motion.To set a slow motion section more precisely, tap and hold , and the
Applications874 On the preview screen, tap the preview thumbnail.5 Tap .The video will start playing with a randomly set fast motion section.Editing
Applications88Virtual shotTake a series of photos while circling a subject to create a view of the subject from multi angles. You can view the subject
Applications89SelfieTake self-portraits with the front camera. You can preview various beauty effects on the screen.1 On the preview screen, tap to
Basics93 After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric
Applications90Applying beauty effectsYou can modify facial features, such as your skin tone or face shape, before taking self-portraits.This feature i
Applications914 When the device detects your face, tap the sensor on the back of the device to take a photo of yourself. You can also tap the screen t
Applications92Interval shotTake series of self-portraits at an interval and save photos you want.1 On the preview screen, tap to switch to the front
Applications93Camera settingsQuick settingsOn the preview screen, use the following quick settings.The available options may vary depending on the sho
Applications94Camera settingsOn the preview screen, tap .The available options may vary depending on the shooting mode and which camera is being used
Applications95•Save as RAW file: Set the device to save photos as uncompressed RAW files (DNG file format) in pro mode. RAW files retain all of a pho
Applications96GalleryIntroductionView and manage photos and videos stored in the device.Viewing images or videos1 Tap Gallery on the Apps screen.2 Sel
Applications97Deleting images or videosDeleting an image or a videoSelect an image or a video and tap Delete at the bottom of the screen.Deleting mult
Applications98Smart ManagerIntroductionThe Smart manager provides an overview of the status of your device’s battery, storage, RAM, and system securit
Applications99Using the Smart managerOn the Apps screen, tap Smart Manager and select a feature.BatteryCheck the remaining battery power and time to u
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