Samsung Smart A/C application Manuel d'utilisateur télécharger pdf (Page 18)

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OTHERS03

Troubleshooting

Before you make a call to a service center, please check the items in the table below.

Check point Solution

Air conditioner

cannot be found

at Smart A/C

application.

Check whether the Wi-Fi of the Smart phone

is activated.

Activate the Wi-Fi connection of the Smart phone.

Check whether the Smart phone and the

air conditioner are connected to dierent

wireless routers

The Smart phone and the air conditioner should be

connected to the same wireless router.

Check whether the Wi-Fi( ) light on the

display is on.

Check whether the air conditioner is correctly connected to

a wireless router.

The Smart phone is connected to the air conditioner correctly but it

does not work.

Restart the Smart A/C application or reconnect the Smart

phone with the wireless router.

When selecting In-home function of the Smart A/C application,

multiple appliances are searched.

Select the air conditioner whose device number is the same

as your air conditioner on the list.

I don’t have ID and Password to log in to Out-of-home of Smart A/C

application.

Join the membership at Samsung Smart appliance website

(http://www.samsungsmartappliance.com) and register your

air conditioner.

Out-of-home

function of Smart

A/C application does

not work.

Check whether the Wi-Fi( ) light on the

display is on.

Check whether the air conditioner is connected to the

wireless router correctly.

Check whether the Wi-Fi( ) light on the

display blinks at an interval of 0.5 sec.

Check whether the wireless router is connected to internet

correctly.

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Samsung Smart A/C application Manuel d'utilisateur Page 18

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