Samsung HW-J6000R Manuel d'utilisateur télécharger pdf (Page 31)

ENG

TROUBLESHOOTING

Before requesting service, please check the following.

The unit will not turn on.

• Is the power cord plugged into the outlet? ¼ Connect the power plug to the outlet.

A function does not work when the button is pressed.

• Is there static electricity in the air? ¼ Disconnect the power plug and connect it again.

Sound is not produced.

• Is the Mute function on?

• Is the volume set to minimum?

¼ Press the (Mute) button to cancel the Mute

function.

¼ Adjust the volume.

The remote control does not work.

• Are the batteries drained?

• Is the distance between the remote control and main

unit too far?

¼ Replace with new batteries.

¼ Move closer to the unit.

The TV SoundConnect (TV pairing) failed.

• Does your TV support TV SoundConnect?

• Is your TV firmware the latest version?

• Does an error occur when connecting?

¼ TV SoundConnect is supported by some Samsung

TVs released from 2012 on. Check your TV to see if it

supports TV SoundConnect.

¼ Update your TV with the latest firmware.

¼ Contact the Samsung Call Centre.

¼ Reset TV SoundConnect and connect again.

To reset the TV SoundConnect connection, press

and hold the

button for 5 seconds.

The red LED on the subwoofer blinks and the subwoofer is not producing sound.

• Your subwoofer may not be connected to the

main unit of the product.

¼ Try to connect your subwoofer again.

(See Page 15)

TROUBLESHOOTING

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Samsung HW-J6000R Manuel d'utilisateur Page 31