166
Q
I cannot nd or connect the headset.
A1
If the headset is connected to another device and is
currentlybeingused,youwillnotbeabletolocate
it.Inthiscase,evenifyoulocatetheheadset,you
willnotbeabletoconnectit.Disconnecttheheadset
fromthedeviceandthentryagain.
A2 Iftheheadsetisconnectedtothepoweradapter,
theBluetoothwirelessconnectionisnotavailable.
Disconnecttheheadsetfromthepoweradapterand
tryagain.
A3 ABluetoothheadsetgenerallyprovidesOn/Offand
Pairingmodes.Toconnecttheheadsettoanother
Bluetoothdevicesuchasacomputerorcellphone,
itmustbeinPairingmode.Switchtheheadsetto
Pairingmodeandtryagain.
Ingeneral,aBluetoothheadsetinPairingmodeis
automaticallyswitchedtoOn/Offmodeafterapre-
determined period of time.
Q
I have connected the headset, but I cannot hear
sound normally.
A1 IftheBluetoothheadsetisproperlyconnectedto
acomputer,the
Control Pane Sound Playback
Device changes to Bluetooth Audio (for a mono
headset)orHigh Quality Bluetooth Audio (for a
stereoheadset).IftheSound Playback Device in
the Control Panelisnotchangedproperly,youmay
nothearanysound.Checktheaudiosettingsinthe
ControlPanelaccordingtotheproceduresbelow.
Conguring Sounds and Audio Devices in the
Control Panel
Double-Click
Start > Control Panel > Sounds
and Audio Devices.
Selectthe
AudiotabintheSoundsandAudio
DevicesPropertieswindow.
CheckiftheSoundplaybackandSound
recordingdeviceissettoBluetoothaudio(fora
monoheadset)orHighQualityBluetoothaudio
(forastereoheadset).
Bluetooth
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