Samsung UE65JU7590T Manuel d'utilisateur Page 154
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There Is a Problem with the Picture
Testing the picture
(MENU/123) MENU Support Self Diagnosis Picture Test
Try Now
Before you review the list of problems and solutions below, use Picture Test to determine if the
problem is caused by the TV. The Picture Test displays a high definition picture you can examine for
flaws or faults.
The problem Try this!
Flickering and
Dimming
If your Samsung Television is flickering or dimming sporadically, you may need to
disable some of the energy efficiency features. Disable Energy Saving ((MENU/123)
MENU System Eco Solution Energy Saving) or Eco Sensor ((MENU/123)
MENU System Eco Solution Eco Sensor).
Component
Connections/Screen
Colour
If the colour on your Samsung television screen is not correct or the black and
white colours are off, run Picture Test ((MENU/123)
MENU Support Self
Diagnosis
Picture Test).
If the test results indicate that the problem is not caused by the TV, do the
following:
●
Confirm that the TV's video input connectors are connected to the correct
external device video output connectors.
●
Check the other connections as well. If the TV is connected to an external
device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged
into their proper connectors.
Screen Brightness
If the colours on your Samsung TV are correct but just a little too dark or bright,
try adjusting the following settings first.
●
Go to the Picture menu and adjust the Backlight, Contrast, Brightness,
Sharpness, Colour, and Tint (G/R) settings.
Ghosting, Blurring, or
Juddering
If you notice ghosting or blurring on the screen, use the Auto Motion Plus
function((MENU/123)
MENU Picture Picture Options Auto Motion Plus)
to resolve the issue.
Unwanted Powering
Off
If your Samsung TV appears to turn off by itself, try disabling some of the TV's
energy efficiency functions. See if Sleep Timer ((MENU/123)
MENU System
Time Sleep Timer) has been enabled. The Sleep Timer automatically turns the
TV off after a specified period of time. If the Sleep Timer has not been enabled,
see if No Signal Power Off ((MENU/123)
MENU System Eco Solution
No Signal Power Off) or Auto Power Off ((MENU/123)
MENU System Eco
Solution
Auto Power Off) has been enabled and disable them.
Problems Powering On
When the TV is turned on, the remote control receiver flashes 5 times before the
screen turns on.
If you are having problems powering on your Samsung television, there are a
number of things to check before calling the service department. Confirm that the
TV's power cord is connected correctly at both ends and that the remote control
is operating normally. Make sure that the antenna cable or cable TV cable is firmly
connected. If you have a cable/satellite box confirm that it is plugged in and turned
on.
Unable to find a
Channel
If your TV is not connected to a cable box or satellite box, run Setup ((MENU/123)
MENU System Setup) or Auto Tuning (Broadcasting Auto Tuning).
- E-MANUAL 1
- Contents 2
- Smart Features 3
- TV Viewing 4
- Picture and Sound 4
- System and Support 5
- Troubleshooting 5
- Precautions and Notes 6
- Using Smart Hub 7
- Setting up Voice Recognition 8
- Setting up Motion Control 10
- Smart Control Settings 13
- Activating Sports Mode 14
- Editing Channels 15
- Playing Multiple Screens 16
- Connecting to the Internet 18
- Network Status 20
- No network cable found 22
- IP auto setting failed 22
- Connecting Video Devices 24
- Connecting with headphones 28
- Connecting a Computer 29
- Connecting a Mobile Device 31
- Using Screen Mirroring 32
- KINO TV) 34
- Connection Notes! 36
- Using the Universal Remote 44
- Connecting a keyboard 45
- Using the keyboard 46
- Connecting a USB mouse 47
- Using a mouse 47
- Using additional functions 48
- Using Multi-Link Screen 49
- Smart Hub 50
- Testing Smart Hub connections 51
- Using the Smart Hub tutorial 52
- Resetting Smart Hub 52
- Creating a Samsung account 53
- Using the GAMES Service 56
- Installing and running a game 57
- Removing a game 58
- Rating a game 58
- Registering a coupon 58
- Using the Apps Service 59
- Installing an app 60
- Removing an app from the TV 60
- Using channel bound apps 61
- Using the e-Manual 62
- Using the web browser 63
- Using the MY CONTENT Service 64
- Safely Removing a USB Device 66
- Using the NewsON Service 72
- Activating motion control 77
- Moving the pointer 78
- Selecting an item 78
- Adjusting pointer speed 79
- Using Face Recognition 82
- Using the guide 84
- Changing the broadcast signal 85
- Recording Programmes 86
- Viewing recorded programmes 88
- Managing recorded files 90
- Setting Up a Schedule Viewing 91
- Using Timeshift 92
- Using the Channel List 93
- Removing registered channels 95
- Editing registered channels 96
- Locking / Unlocking channels 97
- Changing channel numbers 97
- Editing a Favourites List 99
- Rearranging a favourites list 100
- Renaming a favourites list 100
- Enabling sports mode 101
- Notifying when a game starts 102
- African Cinema Mode 105
- TV-Viewing Support Features 106
- Reading digital text 107
- Audio Description 108
- Genre Selection 108
- Using adult genre 108
- Using the Channel Settings 109
- Fine-Tuning the screen 110
- Transferring channel list 110
- Deleting CAM operator profile 110
- Setting satellite system 111
- Changing teletext language 111
- Showing common interface menu 111
- Adjusting the Picture Quality 112
- Adjusting the picture quality 113
- Adjusting advanced settings 114
- Adjusting picture options 115
- Viewing in 3D 117
- Starting 3D 118
- Adjusting 3D effects 119
- Picture Support Functions 120
- Changing the picture size 121
- Adjusting the Sound Quality 123
- Applying sound effects 124
- Selecting speakers 125
- Enabling digital audio output 128
- Resetting all sound settings 129
- Setting the current time 130
- Setting the clock manually 131
- Using the timers 132
- Functions 134
- Using Anynet+ (HDMI-CEC) 135
- Updating the TV’s Software 137
- Updating the TV manually 138
- Using Other Functions 140
- Changing the menu language 142
- Setting up a password 142
- Checking Notifications 142
- Programme Rating Lock 143
- Enabling game mode 143
- Removing Flickering 144
- DivX movies) 145
- Using the “CI or CI+ Card” 149
- Teletext Feature 150
- Typical Teletext page 151
- Getting Support 152
- How Does it Work? 153
- Testing the picture 154
- Testing the sound 156
- Testing 3D picture quality 157
- Data Service 159
- My File Won't Play 161
- I Want to Reset the TV 161
- Other Issues 162
- Read Before Using 3D Mode 166
- S Recommendation disclaimer 170
- Component 171
- Digital channel 171
- Videos/Photos 171
- Face recognition 173
- Using the TV camera 173
- Motion Control 173
- Voice Recognition 174
- Read Before Using Apps 176
- Supported external subtitles 180
- Supported internal subtitles 180
- Supported video codecs 182
- Other restrictions 183
- Video decoders 183
- Audio decoders 183
- Restrictions 184
- Read After Installing the TV 185
- Wireless security protocols 186
- Resolutions) 187
- VESA DMT 188
- Glossary 193
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