www.samsung.comUser ManualEnglish (LTN). 08/2016. Rev.1.0SM-A500HSM-A500MSM-A500YSM-A500H/DSSM-A500M/DS
Getting started10Using the SIM or USIM card and batteryInstalling the SIM or USIM cardInsert the SIM or USIM card provided by the mobile telephone ser
Connecting with other devices100Unpairing Bluetooth devices1 On the Apps screen, tap Settings → Bluetooth.The device displays the paired devices in th
Connecting with other devices101Sending and receiving dataYou can share data, such as contacts or media files, with other devices. The following actio
Connecting with other devices102NFC (NFC-enabled models)About NFCYour device allows you to read near field communication (NFC) tags that contain infor
Connecting with other devices103Making a purchase with the NFC featureBefore you can use the NFC feature to make payments, you must register for the m
Connecting with other devices104S Beam (NFC-enabled models)Use this feature to send data, such as videos, images, and documents.1 Activate the S Beam
Connecting with other devices105Quick connectAbout Quick connectUse this feature to easily search and connect to nearby devices. You can also convenie
Connecting with other devices106Sharing contentShare content with the connected devices.1 Open the notifications panel and tap Quick connect.2 Select
Connecting with other devices107•This feature may not be available depending on the region or service provider.•Some files may be buffered during pl
Connecting with other devices108Mobile printingConnect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents.Some printers
109Device & data managerUpgrading the deviceThe device can be upgraded to the latest software.Upgrading over the airThe device can be directly upg
Getting started112 Pull out the SIM card tray gently from the SIM card tray slot.► Dual SIM models:► Single SIM models:
Device & data manager110Transferring files between the device and a computerMove audio, video, image, or other types of files from the device to t
Device & data manager111Backing up and restoring dataKeep your personal information, app data, and settings safe on your device. You can back up y
112SettingsAbout SettingsUse this app to configure the device, set app options, and add accounts.Tap Settings on the Apps screen.To search for setting
Settings113To use options, tap .•Scan: Search for available networks.•Wi-Fi Direct: Activate Wi-Fi Direct and connect devices directly via Wi-Fi to
Settings114Tethering and Mobile hotspotUse the device as a mobile hotspot to share the device’s mobile data connection with other devices. Refer to Te
Settings115LocationChange settings for location information permissions.On the Settings screen, tap Location, and then tap the Location switch to acti
Settings116•S Beam: Activate the S Beam feature to send data, such as videos, images, and documents, to devices that support NFC and Wi-Fi Direct.•T
Settings117More networksCustomize settings to control networks.On the Settings screen, tap More networks.Mobile networks•Mobile data: Set the device
Settings118•Ringtone (dual SIM models):–Ringtones: Add or select a ringtone for incoming calls.–Notifications: Select a ringtone for events, such a
Settings119•Screen mode:–Adaptive display: Use this mode for optimizing the display according to the display settings.–AMOLED cinema: Use this mode
Getting started123 ► Dual SIM models: Place the SIM or USIM card on the SIM card tray with the gold-colored contacts facing downwards.Place the primar
Settings120ThemesChange the theme for the Home, Apps, and locked screens.On the Settings screen, tap Themes.Multi windowSet the device to use Multi wi
Settings121PersonalizationAccountsAdd email or SNS accounts.On the Settings screen, tap Accounts.CloudChange settings for syncing data or files with y
Settings122AccessibilityUse this feature to improve accessibility to the device.On the Settings screen, tap Accessibility.•Vision: Customize the sett
Settings123–Samsung subtitles (CC): Set the device to display closed captions on content supported by Samsung and to change the closed caption settin
Settings124SystemLanguage and inputChange the settings for text input. Some options may not be available depending on the selected language.On the Set
Settings125•Keyboard swipe:–None: Set the device to deactivate the keyboard swipe feature.–Continuous input: Set the device to enter text by sweepi
Settings126Date and timeAccess and alter the following settings to control how the device displays the time and date.On the Settings screen, tap Date
Settings127AccessoriesChange the accessory settings.On the Settings screen, tap Accessories.•Automatic unlock: Set the device to unlock automatically
Settings128StorageView memory information for your device and memory card, or format a memory card.On the Settings screen, tap Storage.Formatting a me
Settings129•Go to website: Access the Find my mobile website (findmymobile.samsung.com). You can track and control your lost or stolen device from th
Getting started134 Insert the SIM card tray back into the SIM card tray slot.► Dual SIM models:► Single SIM models:
Settings130ApplicationsApplication managerView and manage the apps on your device.On the Settings screen, tap Application manager.Default applications
131TroubleshootingBefore contacting a Samsung Service Center, please attempt the following solutions. Some situations may not apply to your device.Whe
Troubleshooting132The touch screen responds slowly or improperly•If you attach a screen protector or optional accessories to the touch screen, the to
Troubleshooting133Calls are not connected•Ensure that you have accessed the right cellular network.•Ensure that you have not set call barring for th
Troubleshooting134The battery does not charge properly (For Samsung-approved chargers)•Ensure that the charger is connected properly.•Visit a Samsun
Troubleshooting135Photo quality is poorer than the preview•The quality of your photos may vary, depending on the surroundings and the photography tec
Troubleshooting136A connection is not established when you connect the device to a computer•Ensure that the USB cable you are using is compatible wit
CopyrightCopyright © 2016 Samsung ElectronicsThis manual is protected under international copyright laws.No part of this manual may be reproduced, dis
Getting started14Removing the SIM or USIM card1 Insert the ejection pin into the hole on the SIM card tray to loosen the tray.2 Pull out the SIM card
Getting started15Using dual SIM or USIM cards (dual SIM models)If you insert two SIM or USIM cards, you can have two phone numbers or service provider
Getting started16Charging the batteryUse the charger to charge the battery before using it for the first time. A computer can be also used to charge t
Getting started17•The device can be used while it is charging, but it may take longer to fully charge the battery.•If the device receives an unstabl
Getting started18Using a memory cardInstalling a memory cardYour device accepts memory cards with maximum capacities of 64 GB. Depending on the memory
Getting started194 Insert the memory card tray back into the memory card tray slot.► Dual SIM models:► Single SIM models:
2Table of ContentsRead me firstGetting started7 Package contents8 Device layout10 Using the SIM or USIM card and battery18 Using a memory card20
Getting started20Removing the memory cardBefore removing the memory card, first unmount it for safe removal. On the Home screen, tap Apps → Settings →
Getting started21Restarting the deviceIf your device is frozen and unresponsive, press and hold the Power button and the Volume Down button simultaneo
22BasicsUsing the touch screen•Do not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause t
Basics23Tapping and holdingTap and hold an item or the screen for more than 2 seconds to access available options.DraggingTo move an item, tap and hol
Basics24FlickingFlick left or right on the Home screen or the Apps screen to see another panel. Flick up or down to scroll through a webpage or a list
Basics25Home screen layoutHome screenThe Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts
Basics26Home screen optionsOn the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options.Flipboard Br
Basics27Apps screenThe Apps screen displays icons for all apps, including newly installed apps.On the Home screen, tap Apps to open the Apps screen. T
Basics28Indicator iconsIndicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.The stat
Basics29Icon MeaningVibration mode activatedAirplane mode activatedError occurred or caution requiredBattery power levelNotifications and quick settin
Table of Contents3Safety assistance78 Emergency mode79 Help messageUseful apps and features80 S Finder80 S Planner82 S Voice83 Internet85 Music87
Basics30You can use the following functions on the notifications panel.Launch Settings.Launch S Finder.Adjust the brightness.View all quick setting bu
Basics31Using the quick setting panelYou can activate or deactivate some features on the notifications panel. To activate or deactivate more features,
Basics32•Sync: When you activate this feature, the device automatically syncs apps, such as calendar or email.•Smart stay: When you activate this fe
Basics33Play StoreUse this app to purchase and download apps.Tap Play Store on the Apps screen.Installing appsBrowse apps by category or tap the searc
Basics34Entering textKeyboard layoutA keyboard appears automatically when you enter text to send messages, create memos, and more.Text entry is not su
Basics35Using additional keyboard functionsTap and hold to use various functions. Other icons may appear instead of depending on the last function
Basics36• : Enter emoticons.• : Switch to the floating keyboard. You can move the keyboard to another location by dragging the tab.Switch to the sta
Basics37Screen captureCapture a screenshot while using the device.Press and hold the Home button and the Power button simultaneously. The image is sav
Basics38Power saving featurePower saving modeSave the battery power by limiting the device’s functions.On the Apps screen, tap Settings → Battery → Po
Basics39Viewing help informationTo view help information to learn how to use the device and apps, open the Apps screen and tap Settings → Help.To view
Table of Contents4Device & data manager109 Upgrading the device110 Transferring files between the device and a computer111 Backing up and resto
40Network connectivityMobile dataConnect the device to a mobile network to use the Internet or share media files with other devices. Refer to Data usa
Network connectivity41Tethering and Mobile hotspotAbout tethering and mobile hotspotsUse this feature to share the device’s mobile data connection wit
Network connectivity42Using USB tetheringShare the device’s mobile data connection with other devices via a USB cable.1 On the Apps screen, tap Settin
43Motions & usability featuresMotions and gesturesExcessive shaking or impact on the device may result in unintended inputs. Control motions prope
Motions & usability features44Mute/pauseOn the Apps screen, tap Settings → Motions and gestures → Mute/pause, and then tap the Mute/pause switch t
Motions & usability features45Palm swipe to captureOn the Apps screen, tap Settings → Motions and gestures → Palm swipe to capture, and then tap t
Motions & usability features46Multi windowAbout Multi windowMulti window lets you run two apps at the same time in a split screen.Only apps on the
Motions & usability features47Launching Multi window from the list of recent apps1 Tap .2 Tap to launch an app in Multi window.3 Select another
Motions & usability features48Adjusting the window sizeDrag the circle between the app windows up or down to adjust the size of the windows.Using
Motions & usability features49• : Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and
5Read me firstPlease read this manual before using the device to ensure safe and proper use.•Descriptions are based on the device’s default settings.
Motions & usability features50One-handed operationYou can switch to one-handed operation mode to conveniently operate the device with one hand.On
51PersonalizingManaging the Home and Apps screensManaging the Home screenAdding itemsTap and hold an app or a folder from the Apps screen, and then dr
Personalizing52Managing panelsOn the Home screen, tap and hold an empty area to add, move, or remove a panel.To add a panel, scroll left to the last p
Personalizing53Setting wallpaper and ringtonesSetting wallpaperSet an image or photo stored in the device as wallpaper for the Home screen or the lock
Personalizing54Changing the screen lock methodYou can change the way that you lock the screen to prevent others from accessing your personal informati
Personalizing55Private modeAbout private modeUse this mode to prevent others from using or accessing specific content, such as images and documents, s
Personalizing56Viewing hidden contentYou can only view hidden items when private mode is activated.1 On the Apps screen, tap Settings → Private mode,
Personalizing57Transferring data from your previous deviceUsing backup accountsYou can transfer backup data from your previous device to your new devi
Personalizing58Using Smart Switch with computersUse this feature to import a backup of your data (from selected manufacturer’s mobile devices) from a
59PhoneMaking callsTap Phone on the Apps screen.► Dual SIM models: Tap Keypad, enter a phone number, and then tap or to make a voice call, or tap
Read me first6Instructional iconsWarning: situations that could cause injury to yourself or othersCaution: situations that could cause damage to your
Phone60► Single SIM models: Tap Keypad, enter a phone number, and then tap to make a voice call, or tap to make a video call.Access additional opti
Phone61Making an international callTap Keypad.► Dual SIM models: Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone
Phone62Options during callsDuring a voice callThe following actions are available:• : Increase the volume.•Add call: Dial a second call.•Keypad: Op
63ContactsAdding contactsMoving contacts from other devicesYou can move contacts from other devices to your device. Refer to Transferring data from yo
Contacts64Searching for contactsOn the Apps screen, tap Contacts → Contacts.Use one of the following search methods:•Scroll up or down the contacts l
65Messages & emailMessagesSending messagesSend text messages (SMS) or multimedia messages (MMS).You may incur additional charges for sending or re
Messages & email66► Single SIM models:Access additional options.Enter a message.Select contacts from the contacts list.Enter emoticons.Enter recip
Messages & email67EmailSetting up email accountsTap Email on the Apps screen.Set up an email account when opening Email for the first time.Enter t
Messages & email68Reading emailsTap Email on the Apps screen.Tap , select an email account to use, and new messages are retrieved. To manually ret
69CameraBasic shootingTaking photos or recording videos1 Tap Camera on the Apps screen.2 Tap the image on the preview screen where the camera should f
7Getting startedPackage contentsCheck the product box for the following items:•Device•Quick start guide•The items supplied with the device and any
Camera70•The camera automatically shuts off when unused.•Make sure that the lens is clean. Otherwise, the device may not work properly in some modes
Camera71Shooting modesAutoUse this mode to allow the camera to evaluate the surroundings and determine the ideal mode for the photo.On the Apps screen
Camera724 Show your palm to the screen or tap to take a photo of yourself.5 Slowly rotate the device left and then right to take a panoramic photo.
Camera73NightUse this mode to take a photo in low-light conditions, without using the flash.On the Apps screen, tap Camera → MODE → Night.Animated GIF
Camera74Camera settingsOn the Apps screen, tap Camera → . Not all of the following options are available in both still camera and video camera modes.
Camera75•Location tags: Set the device to attach the location tag to the photo.•To improve GPS signals, avoid shooting in locations where the signal
76GalleryViewing content on the deviceOn the Apps screen, tap Gallery and select an image or a video.Video files show the icon on the preview thumbna
Gallery77Viewing content stored on other devicesSearch for content that is stored in other devices and view it on your device.Tap Gallery on the Apps
78Safety assistanceEmergency modeAbout emergency modeUse this mode to extend the device’s standby time when you are in an emergency situation. When th
Safety assistance79Deactivating emergency modeTo deactivate emergency mode, press and hold the Power button, and then tap Emergency mode. Alternativel
Getting started8Device layoutMicrophoneTouch screenFront cameraProximity/Light sensorHeadset jackMultipurpose jackHome buttonRecent apps buttonPower b
80Useful apps and featuresS FinderUse this app to search for content on the device. You can apply various filters and view the search history.Open the
Useful apps and features81Enter a title.Attach a map showing the location of the event.Add more details.Select a calendar to use or sync with.Select a
Useful apps and features82S VoiceAbout S VoiceUse this app to command the device by voice to perform various features.Tap S Voice on the Apps screen.
Useful apps and features83Changing the wake-up commandYou can change the wake-up command from “Hi Galaxy”. The wake-up command is used to launch S Voi
Useful apps and features84Using secret modeIn secret mode, you can separately save and manage open tabs, bookmarks, and saved pages.You can lock secre
Useful apps and features85MusicPlaying musicTap Music on the Apps screen.Select a music category, and then select a song to play.Add the song to a pla
Useful apps and features86To set a personalized sound while listening to songs with a headset, tap → Settings → Adapt Sound → On.When you activate t
Useful apps and features87VideoPlaying videosTap Video on the Apps screen.Select a video to play.Change screen ratio.Move forwards or backwards by dra
Useful apps and features88Playing videos stored on other devicesSearch for videos that are stored in other devices and play them on your device.Tap Vi
Useful apps and features89ClockAlarmOn the Apps screen, tap Clock → Alarm.Setting alarmsTap in the alarms list, set an alarm time, select the days o
Getting started9•Connectivity problems and battery drain may occur in the following situations:–If you attach metallic stickers on the antenna area
Useful apps and features90World clockOn the Apps screen, tap Clock → World clock.Creating clocksTap and enter a city name or select a city from the
Useful apps and features91CalculatorUse this app for simple or complex calculations.Tap Calculator on the Apps screen.Rotate the device to landscape o
Useful apps and features92Voice RecorderRecording voice memosTap Voice Recorder on the Apps screen.Tap to start recording. Speak into the microphone.
Useful apps and features93Playing voice memosTap Voice Recorder on the Apps screen.Tap and select a voice memo to play.• : Trim the voice memo.• :
Useful apps and features94FlipboardUse this app to view live social network updates and news in a personalized magazine format.Tap Flipboard on the Ap
Useful apps and features95View information about the current station.Fine-tune the frequency.Enter radio station frequency manually.Record a song from
Useful apps and features96Google appsGoogle provides entertainment, social network, and business apps. You may require a Google account to access some
Useful apps and features97Play BooksDownload various books from Play Store and read them.Play NewsstandRead news and magazines that interest you in on
98Connecting with other devicesBluetoothAbout BluetoothBluetooth creates a direct wireless connection between two devices over short distances. Use Bl
Connecting with other devices992 Select a device to pair with.If your device has paired with the device before, tap the device name without confirming
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