Samsung UN49K5300AG Manuel d'utilisateur télécharger pdf (Page 8)

English - 8

Troubleshooting and Maintenance

Troubleshooting





and click on Support, or contact the call center listed on the back cover of this manual.

N This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however,

a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

N To keep your TV in optimum condition, upgrade to the latest software. Use the Update now or Auto Update functions on



> Settings > Support > Software Update > Update now or Auto Update).

The TV won’t turn on.

 Make sure that the AC power cord is securely plugged in to the TV and the wall outlet.

 Make sure that the wall outlet is working and the power indicator on the TV is lit and glowing a solid red.

 Try pressing the Power button on the TV to make sure that the problem is not with the remote control. If the TV turns



There is no picture/video/sound or distorted picture/video/sound from an external device or

“Weak or No Signal” displayed on TV or cannot nd channel.

 Make sure the connection to the device is correct and that all cables are fully inserted.

 Remove and reconnect all cables connected to the TV and the external devices. Try new cables if possible.

 

> Source).

 Perform a TV self diagnosis to determine if the problem is caused by the TV or the device. (

> Settings > Support >

Self Diagnosis > Start Sound Test or Start Picture Test).

 

it in again. If the issue persists, refer to the connection guide in the user manual of the connected device.

 If the TV is not connected to a cable or satellite box, run Auto Program to search for channels (

> Settings >

Broadcasting > Auto Program).

The remote control does not work.

 



 

 Try pointing the remote directly at the TV from 1.5~1.8 m away.

The cable or satellite box remote control doesn’t turn the TV on or off or adjust the volume.

 

SAMSUNG TV code.

UK5300L_ZS_BN68-07904G-01_L02.indb 8 2016-06-23 오후 9:01:32

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Samsung UN49K5300AG Manuel d'utilisateur Page 8