Samsung UN49K5300AG Manuel d'utilisateur télécharger pdf (Page 9)

English - 9

The TV settings are lost after 5 minutes.

 The TV is in the Retail Mode. Change the Usage Mode to Home Mode. ( > Settings > System > Expert Settings >

Usage Mode > Home Mode).

Intermittent Wi-Fi

 Make sure the TV has a network connection ( > Settings > Network > Network Status).

 

 

 Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the





Single story Multi story





 

Router and the TV.

Video App problems (Youtube etc)

 Change the DNS to 8.8.8.8. Select > Settings > Network > Network Status > IP Settings > DNS setting > Enter

manually > DNS Server > enter 8.8.8.8 > OK.

 Reset by selecting

> Settings > Support > Self Diagnosis > Reset Smart Hub.

What is Remote Support?



 Diagnose your TV

 Adjust the TV settings for you

 Perform a factory reset on your TV

 

How does Remote Support work?

You can easily have a Samsung Tech service your TV remotely:

1. Call the Samsung Contact Center and ask for remote support.

2. Open the menu on your TV and go to the Support section.

3. Select Remote Management

the PIN number to the agent.

4. The agent will then access your TV.

UK5300L_ZS_BN68-07904G-01_L02.indb 9 2016-06-23 오후 9:01:33

1 2 3 4 5 6 7 8 9 10 11 12 13 14 ... 31 32

Pas de commentaire

Samsung UN49K5300AG Manuel d'utilisateur Page 9