Samsung SPC-2010 Manuel d'utilisateur télécharger pdf (Page 35)

English _35

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APPENDIX

TROUBLESHOOTING

Symptom Countermeasures

If the power is not turned on

•

Check the connection between the main unit and adaptor.

If the problem persists even if there’s no problem with connection, consult your

dealer for servicing.

If the joystick does not move, or the

controller buttons are not pressed

•

There may be a problem with the controller board. Please contact your nearest

dealer for further assistance.

If the controller cannot control the

camera

•

Please check the network cable between the controller and camera.

•

Check if the controller’s PTZ/DVR mode and ID are properly selected.

•

Please check the protocol and serial settings of the controller and camera.

If forgot password

•

Consult your dealer.

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Samsung SPC-2010 Manuel d'utilisateur Page 35