Samsung UD46E-B Manuel d'utilisateur Page 75
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75
Troubleshooting Guide
Requirements Before Contacting Samsung Customer Service Centre
Before calling Samsung Customer Service
Centre, test your product as follows. If
the problem persists, contact Samsung
Customer Service Centre.
Testing the Product
Check if your product is operating normally by using the product test function.
If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.
1
Power off both the PC and product.
2
Disconnect all the cables from the product.
3
Power on the product.
4
If No Signal is displayed, the product is operating normally.
Checking the Resolution and Frequency
Not Optimum Mode will briefly be displayed if a mode that exceeds a supported resolution is selected
(refer to Supported Resolutions).
If the screen remains blank, check the PC
system, video controller and cable.
Chapter 11
- User Manual 1
- Table of contents 2
- Before Using the Product 5
- Safety Precautions 6
- Electricity and Safety 7
- Installation 8
- Operation 10
- Preparations 14
- External sensor KIT 15
- Reverse Side 16
- Remote Control 17
- TOOLS INFO 18
- EXITRETURN 18
- (sold separately) 19
- (Installation Guide) 20
- Dimensions 21
- Installing the Wall Mount 22
- UD46E-A / UD46E-C / UD46E-B 23
- / UD55E-B 23
- 600 x 400 (23.6 x 15.7) M8 4 23
- Remote Control (RS232C) 24
- 1 2 3 4 5 24
- LAN Cable 25
- Direct LAN cable (PC to HUB) 26
- Cross LAN cable (PC to PC) 26
- Connection 27
- Control Codes 28
- Power control 29
- Volume control 29
- Input source control 30
- Screen mode control 31
- Screen size control 31
- Video Wall Mode Control 32
- Safety Lock 33
- Video Wall On 33
- 0xAA 0x89 0 34
- 0xAA 0x89 2 Wall_Div Wall_SNo 34
- 10x10 Video Wall Model 35
- Chapter 03 37
- DVI IN (MAGICINFO) 38
- AUDIO IN 38
- HDMI IN 1, HDMI IN 2 38
- Connection Using an DP Cable 39
- Connecting to a Video Device 40
- Connecting to an Audio System 41
- Connecting the LAN Cable 42
- MagicInfo 43
- Changing the Input source 45
- Using MDC 46
- Connecting to MDC 47
- Using MDC via Ethernet 48
- RS232C OUTRJ45 49
- Home feature 50
- Screen Position 51
- Picture Mode 52
- On/O Timer 53
- Holiday Management 54
- Network Settings 55
- MagicInfo Player I 56
- ID Settings 57
- More settings 58
- Screen Adjustment 59
- Picture Options 61
- Picture Size 62
- Auto Adjustment 63
- PC Screen Adjustment 63
- Picture O 63
- Reset Picture 63
- OnScreen Display 64
- Screen Protection 65
- Message Display 66
- Menu Language 66
- Reset OnScreen Display 66
- Chapter 08 67
- MagicInfo I Source 68
- Auto Source Switching 68
- Power Control 69
- Eco Solution 70
- Temperature Control 70
- Change PIN 71
- Reset System 71
- Sound Adjustment 72
- Chapter 10 73
- Go to Home 74
- Reset All 74
- Troubleshooting Guide 75
- Check the followings 76
- Screen issue 77
- Sound issue 79
- Remote control issue 80
- Source device issue 80
- Other issue 81
- Q & A 83
- Question Answer 84
- Specications 85
- PowerSaver 87
- Preset Timing Modes 88
- Appendix 91
- Burn-in Prevention 93
- Preventing afterimage burn-in 94
- Terminology 96
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