Samsung SRP-275 Manuel de l'opérateur télécharger pdf (Page 11)

2-32-2 2-3

Are any of the operation panel lights on, If no operation panel lights are on, check the following:

- Make sure that the printer is turned on.

- Make sure that the power supply cable is correctly plugged into the printer and to the power outlet.

- Make sure if the ribbon cassette is installed.

If any of the lights are on, please check the following:

- If the POWER LED is blinking, the printer is not ready yet.

Wait until the light quits blinking and the printer is ready to use.

- If the ERROR LED is on (but not blinking), the printer is off line. Check to see that the covers are closed

and check the paper state. See "Installing paper roll" (1.5) in Chapter 1 for instructions on installing or replacing

the paper roll.

- If the ERROR LED is blinking, there is an error. In this case, turn off the printer for a few seconds and

then turn it back on. If the light is still blinking, call your supervisor or service person.

- If the PAPER OUT LED is on, check the paper roll in the printer. See "Installing paper roll" (1.5) in Chapter 1 for

instruction on installing the paper roll.

Errors that are impossible to recover

ERROR

R/W error in memory

or gate array.

After R/W checking, the

printer does not work

correctly.

Writing to, reading out, or

erasing the NV memory

for image scanning results

does not work correctly.

Recovers automatically

when the rear cover is

closed.

Description ERROR LED Blinking Pattern Recovery

High voltage error. The power supply voltage

is extremely high.

Impossible to recover.

Low voltage error. The power supply voltage

is extremely low.

Impossible to recover.

CPU execution error. The CPU executes an

incorrect address or I/F

board is not connected.

Impossible to recover.

Print head temperature

detection circuit error.

There is an abnormality

in the print head

temperature.

Impossible to recover.

If you see this light blinking, turn off the printer for a few seconds and then turn it back on.

If the light is still blinking, call your supervisor or a service person.

2.2 The printer does not start printing

This chapter gives solutions to some printer problems you may have.

2.1 ERROR LED blinking pattern

The printer stops all printer operations for the selected paper section, goes off line, and the ERROR LED

blinks when an error is detected.

When a recoverable error occurs, after the cause of the error is removed, the printer can recover from the

error by receiving an error recovery command without turning off the power:

Errors that automatically recover

ERROR

Rear cover open error

(when recoverable

error is selected) (*1)

The rear cover is opened

when printing.

Recovers automatically

when the rear cover is

closed.

Description ERROR LED Blinking Pattern Recovery

200ms

Print head

temperature error (*2)

The temperature of the

print head is extremely

high.

Recovers automatically

when the print head cools.

ERROR

Rear cover open error

(*1)

The rear cover is opened

when printing.

Recovers automatically

when the rear cover is

closed.

Description ERROR LED Blinking Pattern Recovery

200ms

Auto cutter error

(Type C only)

The auto cutter does not

work correctly.

Recovers by error recovery

command.

Home position detection

error (This is

"Mechanical error")

The home position cannot

be detected due to a

paper jam.

Recovers by error recovery

command.

(*1) This conditions are selected by MSW 8-5, 8-8. When MSW 8-5 (mapping of the

cover open status) is off, the error hasn’t occurred but there is a "paper end error"

instead. If MSW 8-8 is off, this error is handled as an automatically recoverable error.

(*2) Print head temperature error is not abnormal.

Recoverable Errors

(*1) These conditions are selected by MSW8-5 and 8-8. When MSW 8-5 (mapping of

the cover open status) is OFF, the error does not occur and a "paper end error"

occurs instead. If MSW8-8 is ON, this error is handled as a recoverable error.

Troubleshooting

CHAPTER 2

200ms

1 2 ... 6 7 8 9 10 11 12 13 14 15 16 ... 109 110

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Samsung SRP-275 Manuel de l'opérateur Page 11

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