Samsung XAA Manuel du propriétaire télécharger pdf

Samsung Electronics America

April 2011 Volume 5, Issue 4 Home Appliances Newsletter

Inside this issue:

Your source for service information

SPSN and SPSTV—

Growing Your Way!

Washer’s Dead. Is it

the Main or Sub PCB?

GSPN Updates 3

Dishwasher Perform-

ance Complaints

Refrigerator Dis-

penser Drip Trouble-

shooting: Some Help-

ful Hints

Diagnosing a Defrost

Circuit Failure

Ordering the Correct

Ice Tray for the

RFG297*: A Correc-

tion

What to do when the

Electric Range says

SAB

How to Order Correct

Parts for Refrigerators

Do Not Save Warranty

Claims to Temporary

Storage

Cleaning, Cookware,

and Glass Top

Ranges

Samsung Opens Four

Regional Training

Centers

2011 RTC Home Ap-

pliance Training

SPSN and SPSTV— Growing Your Way!

Karen Tillery

Service Marketing, Senior Staff

SPSN, the Samsung Product Support Net-

work, is happy to be a growing part of the

Samsung CSD team! Last year, SPSN

created 345 instructional How To videos

for consumers and 104 weekly Live Shows

for SPSTV. These shows provided in-

depth knowledge about Samsung products

with LIVE customer feedback and support.

SPSN also produced 78 live training epi-

sodes and 38 internal How To videos, all

aimed at helping you resolve support is-

sues quickly and effectively.

2011 will be even busier. In March, SPSN

developed consumer videos for Smart Hub

TV, the Q10 HD Camcorder, SH100 Digital

Camera, and several smartphone videos.

Also, on March 17th, we debuted season 2

of our live show, Keep It Simple!

We look forward to providing you with the

on-line video content you need to handle

customer product problems and concerns.

Check out our library of videos at

www.samsung.com/spsn and send your

suggestions, requests, and feedback to

spsn@samsung.com. Make sure to log on

to www.samsung.com/spsn on Thursdays

at 4:30 pm EST to watch live episodes of

Keep It Simple!

Still from an SPSN production

Samsung Tech Talk

1 2 3 4 5 6 ... 14 15

Résumé du contenu

Page 1 - Samsung Tech Talk

Samsung Electronics America April 2011 Volume 5, Issue 4 Home Appliances Newsletter Inside this issue: Your source for service information SPSN and

Page 2

Page 10 Volume 5, Issue 4 Home Appliances Newsletter Samsung Tech Talk How to Order the Right Parts for Refrigerators Tony Ippolito Manager

Page 3 - GSPN Updates

Do Not Save Warranty Claims to Temporary Storage Jet Nyamwange Warranty Department Page 11 Volume 5, Issue 4 Home Appliances Newsletter Sams

Page 4

Page 12 Volume 5, Issue 4 Home Appliances Newsletter Samsung Tech Talk Cleaning, Cookware, and Glass Top Ranges Kurt Schuster Product Speci

Page 5 - Helpful Hints

Page 13 Volume 5, Issue 4 Home Appliances Newsletter Samsung Tech Talk Cleaning, Cookware, and Glass Top Ranges continued whether radiant or

Page 6 - Water valve side

Page 14 Volume 5, Issue 4 Home Appliances Newsletter Samsung Tech Talk Samsung’s Training Department is pleased to announce that all four of

Page 7

Page 15 Volume 5, Issue 4 Home Appliances Newsletter Samsung Tech Talk Attend in depth, hands-on training at one of our RTCs. You can reserve

Page 8

Page 2 Volume 5, Issue 4 Home Appliances Newsletter Samsung Tech Talk Washer’s Dead. Is It The Main or Sub PCB? Nicholas Webert Manager HA T

Page 9

Page 3 Volume 5, Issue 4 Home Appliances Newsletter Samsung Tech Talk We encourage you to use our GSPN site to find the latest service bullet

Page 10 - Please Send Us Your Comments!

Page 4 Volume 5, Issue 4 Home Appliances Newsletter Samsung Tech Talk Over the past year, the number of service calls generated by dishwasher

Page 11 - Page 11

Refrigerator Dispenser Drip Troubleshooting: Some Helpful Hints Paul Pieri Trainer—RTSC Page 5 Volume 5, Issue 4 Home Appliances Newsletter

Page 12 - Page 12

Additionally, air can get into the water system if the installers don’t install the water coupling locking clip. This clip is lo-cated under the hi

Page 13 - Page 13

Page 7 Volume 5, Issue 4 Home Appliances Newsletter Samsung Tech Talk Samsung refrigerators are designed to be frost-free. This is accomplish

Page 14 - Meet the Trainers

Page 8 Volume 5, Issue 4 Home Appliances Newsletter Samsung Tech Talk 5. The bottom plug is the thermistor (usually yellow wires). You shoul

Page 15 - Training

Page 9 Volume 5, Issue 4 Home Appliances Newsletter Samsung Tech Talk Last month, we published a short article about ordering the ice tray f

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Samsung XAA Manuel du propriétaire

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